Tailored Image Ltd. (‘Tailored Image’) is committed to protecting your personal data and handling it responsibly.
This policy covers the personal data that Tailored Image collects whenever you interact with us, including when you use our websites and applications, place orders for uniform, attend measuring exercises, trade shows, and when you correspond with us (such as by email or over the phone). It also covers personal data that we may receive from third parties.
This policy explains in more detail:
If you would like to know how we collect information about your use of our websites, applications and social media sites, you can read our Cookies Policy.
We collect personal data from your interactions with us, such as when you engage with our websites and applications, place orders for uniform, attend measuring exercises or trade shows and when you email or phone us.
The personal data we collect from you may include:
Sometimes we receive personal data from third parties, in particular:
This section explains the reasons why we process your personal data and our legal bases for doing so.
If you’ve opted-in to receive information and offers relating to Tailored Image (for example by ticking a box on one of our websites or applications), then we’ll provide this information to you by email, text, or phone.
We also rely on your consent to process information about your use of our websites, apps and social media sites, so that we can improve your browsing experience. For more information, see our Cookies Policy.
Wherever we rely on your consent to process personal data, you have a right to withdraw that consent.
We process your personal data when necessary to pursue our legitimate interests in the following:
You have a right to object to any processing that we undertake for our legitimate interests.
We process your personal data for contractual reasons:
We are legally required to process your personal data in cases where we need to:
We will share your personal data with the following recipients:
The EEA includes all EU countries, as well as Iceland, Liechtenstein and Norway. Some of the third parties that we share personal data with may need to transfer personal data outside of the EEA, for example to the United States of America.
Where your personal data is transferred to a country outside of the EEA and that country is not subject to an EU adequacy decision, we will ensure your data is protected by appropriate safeguards (for example, EU approved standard contractual clauses, a Privacy Shield certification, or a supplier’s Binding Corporate Rules). A copy of the relevant safeguard can be provided for your review on request by contacting us.
We retain personal data relating to your orders and uniform activity for 6 years from the date of the relevant transaction. This is to understand your purchasing preferences and to meet our legal and contractual obligations.
Where you have asked us not to send you direct marketing, we keep a record of that fact to ensure we respect your request in future.
We keep a record of CCTV security footage for 30 days, unless we need to hold this data for longer to resolve an issue or to meet a legal requirement.
We also retain information with the potential to give rise to legal disputes for 7 years.
Wherever we rely on your consent to process personal data, you always have a right to withdraw that consent.
You also have the right to object to any use of your personal data for direct marketing purposes, as well as to processing that we undertake based on our legitimate interests (including profiling).
In addition to your rights to withdraw your consent and to object, you have the right to ask us:
These rights may not always apply, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have a compelling legitimate interest in keeping. If this is the case, then we’ll let you know when we respond to your request.
We do not use any form of automated decision making in our business.
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
We will do our best to assist with any queries you have about your personal data. You can contact us at any time using the contact details below. When you do so, please provide your full name, your preferred contact information, and a summary of your query.
Tailored Image – Data Protection
8A The Linen Green
If you have unresolved concerns, you also have the right to complain to an EU data protection authority where you live, work or where you believe a breach may have occurred. This is likely to be the Information Commissioner’s Office in the UK.
We suggest that you check back here for updates, as we will update this policy from time to time.
Last updated: 1 October 2019